Refund policy

30-Day Money-Back Guarantee
At HerbalForWellness, we are committed to delivering a dependable shopping experience. If you are not fully satisfied with your Herbalife purchase, you can request a return within 30 days from the delivery date to receive a refund or arrange an exchange.

To start a return, please get in touch with us to request a Customer Refund Form. We will provide you with all the necessary instructions, including the return address. The completed form must be included inside your return package.

Product Exchanges
We offer exchanges on Herbalife nutrition and personal care products within 30 days of receiving your order.
If you would like to proceed with an exchange, please contact our support team, and we will guide you through the steps.
For approved exchanges, return shipping costs are covered by HerbalForWellness.

Damaged or Defective Items
If your order arrives damaged or faulty, please inform us within 30 days of delivery.
Once verified, we will send a replacement at no extra cost and arrange the return shipping for the defective item.

Lost or Stolen Returns
HerbalForWellness cannot be held responsible for return shipments that are lost or stolen during transit.
We strongly recommend using a tracked and insured shipping service with proof of delivery when sending items back.

Refunds and Exchanges Processing
After your return is received at our warehouse, refunds or exchanges are typically processed within 2 business days.
Please allow a short period between the delivery of your return and the confirmation of receipt.